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Technical Assistance and Administrative Support Services
 
Specials Click here to check for any specials we may have! All tech/admin services currently on Special!
 
One-time (Project) Pricing
Description & Notes Rate Active-Client Special
Discounted Rate
Script Installation $25 one-time $20.00 one-time
  Some scripts cost more depending on the complexity of and time it takes for the installation.    
Script Update or Upgrade $25 one-time $20.00 one-time
  Includes performing the applicable developer-recommended update or upgrade procedure for a specific script. Custom styles, templates, themes, or other previous [web site integration] modifications must be compatible with the version you are upgrading to. Some scripts cost more depending on the complexity of and time it takes for the installation.    
Billing System Script Installation $30 one-time $25.00 one-time
  Includes standard installation and basic configuration of your preferred billing script. Does not include extensive customization (i.e. web site integration, style or theme development) or setup of your products or services in the billing system. Example scripts include, but are not limited to, the following: AWBS (DRAMS), ClientExec, Lpanel, ModernBill, osCommerce, PHPAudit, phpCOIN, Ubersmith, WHM.AutoPilot, WHMCS, and Whois.Cart.    
Billing System Script Update or Upgrade $30 one-time $25.00 one-time
  Includes performing the applicable developer-recommended update or upgrade procedure for a specific [Billing System] script. Custom styles, templates, themes, or other previous [web site integration] modifications must be compatible with the version you are upgrading to.    
Blog/CMS/Forums/BBS Script Installation $25 one-time $20.00 one-time
  Includes standard installation and basic configuration of your preferred blog, BBS, CMS, message board, or forums script. Does not include extensive customization or image/graphics manipulation/creation. For an additional $5.00 a custom (3rd-party) style, template, or theme of your choosing will be installed if it is compatible with the latest release of the blog, BBS, CMS, message board, or forums script. Example scripts include, but are not limited to, the following: Invision Power Board (IPB), phpBB, Simple Machines Forum (SMF), and vBulletin.    
Blog/CMS/Forums/BBS Script Update or Upgrade $20 one-time $15.00 one-time
  Includes performing the applicable developer-recommended update or upgrade procedure for a specific [Blog/CMS/Forums/BBS] script. Custom styles, templates, themes, or other previous [web site integration] modifications must be compatible with the version you are upgrading to.    
Blog/CMS/Forums/BBS Style, Template, or Theme Installation $15 one-time $10.00 one-time
  Includes standard installation of a custom (3rd-party) style, template, or theme of your choosing if it is compatible with the latest release of the forums script. Receive $5 off when purchased with the Blog/CMS/Forums/BBS Script Installation service.    
Blog/CMS/Forums/BBS Style, Template, or Theme Update or Upgrade $10 one-time $5.00 one-time
  Includes performing the applicable developer-recommended update or upgrade procedure for a specific [Blog/CMS/Forums/BBS] style, template, or theme.    
 
Some of the issues covered by our off-site or remote technical assistance and administrative support services.
Administrative support for Linux web hosting servers utilizing various control panel software while specializing in cPanel/WHM solutions
Custom software installation, maintenance and repair on Linux and Windows servers.
 
Off-site/Remote Pricing
Minimum Hours Hourly Rate Total Estimate Active-Client Special
Discounted Total
10.0 Hours $30 /hour $300.00 $250.00
5.0 Hours $35 /hour $175.00 $150.00
3.0 Hours $40 /hour $120.00 $105.00
1.0 Hours $45 /hour $45.00 $40.00
0.5 Hours $50 /hour $25.00 $22.50
 
Some of the issues covered by our on-site technical assistance and administrative support services.
Computer repair and maintenance, including, but not limited to, hardware replacement, thorough (physical) cleaning, and software clean-up and maintenance.
Computer security, including, but not limited to, virus, trojan, malware, spyware removal, and protective measures for preventative maintenance.
Home network (i.e. LAN) setup and repair, including, but not limited to, custom Ethernet (CAT-5E) cables and wireless (Wi-Fi) Ethernet networks.
Setup and support of secure wireless local area (ethernet) networks (i.e. WLAN) for the home and small office, including, but not limited to, Wi-Fi standards 802.11a (5 GHz), 802.11b (2.4 GHz), 802.11g (2.4 GHz), 802.11n (2.4 GHz & 5 GHz), and the upcoming 802.11ac (5 GHz) "draft specification."
 
Please note that the "On-site/Hands-on" hourly rates are inclusive of any services (i.e., labor) rendered including fuel and travel expenses, but they do not include the costs of any (software and or hardware) parts that may be required for repairs.
On-site/Hands-on Pricing (Local Hourly Rates)
Minimum Hours Hourly Rate Total Estimate Active-Client Special
Discount Total Estimate
1.0 Hour $90.00 /hour $90.00 $85.00
3.0 Hours $80.00 /hour $240.00 $225.00
6.0 Hours $70.00 /hour $420.00 $390.00
9.0 Hours $60.00 /hour $540.00 $495.00
 
Note: A strict no refund policy applies to all off-site/remote hourly support and one-time project script installations if the work has already started; a refund is only possible if the work has not yet begun. A no refund policy applies to all on-site/hands-on hourly support if our technicians have already started the work; a refund is only possible if the scheduled work order is cancelled in advance.
 
ts-info last updated: 2013-05-28T08:25:44-05:00CDT (US/Central)
 
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