| Contact |
| |
| E-mail Addresses |
Note: After copying the address or clicking the link, replace the " <AT> " with an @.
This helps to prevent Spammers from collecting our addresses through the use of automated bots or "spiders". |
Sales Department: (e.g., sales and order-related inquiries)
sales <AT> trunetworks.com |
Support Department: (e.g., technical support requests and troubleshooting assistance)
support <AT> trunetworks.com |
Billing Department: (e.g., billing inquiries and help with payment methods)
billing <AT> trunetworks.com |
Abuse Department: (e.g., report abuse, violations of AUP, TOS, or possible Spam from our network)
abuse <AT> trunetworks.com |
Security Department: (e.g., any non-abuse issues, report possible security threats)
security <AT> trunetworks.com |
General Questions: (e.g., any low priority or "off-topic" questions)
d.holl <AT> trunetworks.com |
PayPal: (Use only at PayPal.com to send manual payments.)
paypal<AT>trunetworks.com |
| |
| Live IM-based Chat Information |
AIM: RootWebGod
Google Talk: RootWebGod <AT> gmail.com (Notice: Not for e-mail communication!)
ICQ: 37388217
Skype: RootWebGod
WLM/MSN: RootWebGod <AT> gmail.com (Notice: Not for e-mail communication!)
Xfire: RootWebGod
Yahoo: RootWebGod |
| If you're already registered on one or more IM networks, we recommend using the free, open-source software application, Pidgin, to simultaneously connect to multiple IM accounts. Resources for Pidgin and related IM information is available on our Live Chat page. |
| |
Telephone (TEL): +1 (888) 285-3008
Facsimile (FAX): +1 (888) 546-5493
International (TEL): +1 (713) 242-1707
If you have a critical emergency, call any time, day or night, even if after normal phone hours. Emergencies may be related to critical support needs, reports of abuse, or security concerns. Non-emergencies entail most sales and billing inquiries and "off-topic" or low priority questions.
|
| Phone Hours |
| Sunday |
|
Emergencies-only |
| Monday |
|
10 a.m. - 4 p.m. |
| Tuesday |
|
10 a.m. - 4 p.m. |
| Wednesday |
|
10 a.m. - 4 p.m. |
| Thursday |
|
10 a.m. - 4 p.m. |
| Friday |
|
10 a.m. - 4 p.m. |
| Saturday |
|
Emergencies-only |
U.S. Central Time
(UTC/GMT Offset: CST,-0600; CDT,-0500) |
|
| |
| Postal Mail Location Information |
Mailing Address
TRU Networks
5026 Whispering FLS Dr.
Houston, TX 77084-2917
United States of America |
| |
| contact last updated: July, 15th, 2009 @ 01:37:00 PM CDT/GMT-0500 |